![]() Because Zoom Phone Service permits customers (and customers’ users) to use Zoom Phone Service anywhere they have broadband Internet access, and to obtain numbers that may not correspond with their current location, Zoom Phone 911 Service functions differently than traditional 911 service in certain respects:īecause a user’s telephone number does not necessarily correspond with the user’s physical location, all users must provide Zoom Voice Communications, Inc. Traditional Enhanced 911 service (also known as E911) automatically sends 911 calls to the appropriate local emergency call centre or national call centre along with the user’s address and telephone number. (4) Service Relocation and Non-Native Telephone Numbers. Traditional 911 service automatically sends 911 calls to the appropriate local emergency call centre or national emergency call centre, based on the user’s telephone number. ![]() (3) Network Configuration. If your company’s network configuration does not permit Zoom Phone Service to connect, your company will not have access to Zoom Phone Service and therefore will not have access to 911 service. If you are inadvertently disconnected, call back immediately. ![]() (2) Do not disconnect. Until you are told to do so by an emergency dispatcher, do not disconnect your 9-1-1 call. ![]() We recommend that you keep an alternative phone service (such as a cellular telephone) handy to increase the reliability of your access to emergency services during any service interruption. In the event of power, network, or Internet outages (including congestion), or if your service is disconnected or suspended due to non-payment, you may experience a failure, disruption or delay in your 9-1-1 service. VoIP phone service depends not only on your continued subscription (and payment) for the service, but also on Internet connectivity and power to function. (1) Be prepared during any service interruption . The CRTC requires us to advise our customers of the circumstances under which 911 may not be available or may be in some way limited by comparison to traditional 911 service. Zoom Phone 911 Service: Zoom Phone 911 Service operates differently than traditional 911 service. Missed a Tech Bulletin? Please go to to review the Tech Bulletin archives.This notification provides important information about the ability to connect to 911 emergency calling services using Zoom Phone Service. If you are TSWEP eligible, in need of a full-time paid position this summer, can work from home, and have an interest in technology please consider applying through the student job board at. Trent IT is now recruiting student technical support positions, called Rovers, to assist with moving courses online and to support our staff working remotely. To learn more about using this service and the best practices related to privacy and security, please go to: The icon can be found under Services -> IT Services. To take advantage of your licensed account and the above features, you must access Zoom through the myTrent Portal. Secure Socket Layer (SSL) and AES 256-bits encryption.Co-annotation on shared content and whiteboarding.Host controls, raise hand, breakout rooms, and chat (all/group/private).Host meetings with durations of up to 24 hours. ![]() Join from Windows, Mac, iOS, Android, Linux, or telephone call-in (may incur long distance charges).Licensed accounts affiliated with Trent have the following features: #Zoom pricing canada freeWhile Basic Zoom accounts are free ( ), they offer very limited features. Zoom ( ) is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars. We are pleased to announce the availability of Zoom Licensed accounts to students (formerly only available to faculty and staff). You can now easily stay connected with the Trent community, your friends, and your family! ![]()
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